1. Introduction

These Terms and Conditions govern your purchase and use of our online or distance-learning courses ("the Course"). By purchasing or accessing the Course, you agree to be bound by these Terms. Please read them carefully before making your purchase.

2. Consumer Rights and Cancellations

2.1 14-Day Cancellation Period

You have the right to cancel your purchase within 14 days from the date of purchase if you have not been provided with any course materials.

To exercise this right, you must notify us of your decision to cancel in writing (for example, by email). A full refund will be issued within 14 days of receiving your cancellation notice.

2.2 Refund for Digital Access

If you purchase a digital download and access, download, or use the content within the 14-day cancellation period, you may still request a cancellation. However, by accessing the digital content, you acknowledge that the product has been used, and you may lose your right to a full refund.

Any refund issued may be reduced to reflect the extent of access or use of the digital content during the 14-day period.

3. Faulty or Undelivered Courses

3.1 Major Problems

You are entitled to a full refund if:

  • The course is faulty or unusable due to technical or content-related issues beyond your control;

  • The provider cannot deliver the course as promised; or

  • The course is significantly different from its description or advertised content.

We aim to resolve such issues promptly and fairly, either by fixing the issue or issuing a refund.

4. No Automatic Right for Change of Mind

Please note that you do not have an automatic right to a refund if:

  • The course is delivered as described; and

  • You simply change your mind, lose interest, or decide not to complete it.

Refunds will only be issued in accordance with the conditions set out in sections 2 and 3 above.

5. Contact and Support

For cancellations, refund requests, or any questions regarding these Terms and Conditions, please contact us at:
customersupport@globalstockretail.net we will respond to all refund and cancellation requests within a reasonable timeframe.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales / State of California, USA.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.